Shipping policy

At Disaar.pk, we aim to deliver your skincare products safely and on time across Pakistan. Please review our shipping policy below.

Shipping Locations

We currently ship all over Pakistan
International shipping is not available at this time

Order Processing Time

Orders are processed within 1–2 working days after confirmation
Orders placed on weekends or public holidays will be processed on the next working day

Delivery Time

Major cities: 2–4 working days
Other cities/remote areas: 3–6 working days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) are clearly mentioned at checkout
Charges may vary based on location, weight, or promotions
Shipping charges are non-refundable

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan
Please ensure availability at the delivery address to avoid failed deliveries

Order Tracking

Once your order is shipped, tracking details may be shared via SMS or WhatsApp, depending on courier service availability

Incorrect Address / Failed Delivery

Please ensure your address and contact number are correct at checkout
Disaar.pk is not responsible for delays or losses due to incorrect information provided by the customer
Re-shipping costs for returned parcels due to incorrect address or unavailability will be borne by the customer

Damaged Packages

If your package arrives damaged or tampered, please report it within 48 hours of delivery with clear images or video proof
Claims reported after this period may not be entertained

Force Majeure

Disaar.pk shall not be held responsible for delays or failures caused by events beyond our control, including natural disasters, strikes, or courier service disruptions.